Asustek to UK Eee PC buyers – Different Strokes for Different Folks
Trusted Reviews has confirmed that UK consumers are getting the low-performing 4800mAh in their Eee PC 900, instead of the better 5200mAH which US consumers got from their Eec PC units. TR also reported that an Asustek spokeswoman said that:
“Asus offers different solutions in different markets. In EU countries, we use 4400mAh [with the] Eee 900. However, we give a two-year warranty within the country you bought the Eee 900.”
Sounds like a fair deal, right? Wait, actually it is not. TR and its readers (via comments) said that by UK standards all eletronic products and accessories shall come with the 2-year warranty period. So, Asustek should not use it as a defense against consumers asking why they will be getting a different product accesory as some other countries.
Actually, when I spoke to an Asustek representative during the launch of the Eee PC 900 in Manila, he said that they are also releasing the Eee PC 900 with the 4400mAH battery.
This would definitely annoy UK consumers. Hopefully, Asustek could come up with a better reason other than what was said by the spokeswoman asked by TR.
Would UK consumers drive too much force to make Asustek replace the 4400mAH battery as what they did with Hong Kong buyers? That we will have to see as more UK consumers get disappointed with what battery they will get with their Eee PC 900.

May 22, 2008 






