I bought an MSI netbook a while back, advertised as having webcam, but the webcam isn’t working. When I try to use it (it’s called MSI Q Face) it says it was either used or not installed.

Any way you can help me fix this?

Thanks for your time.

me too, same thing! Did you get it going? If so, how do i do it?

Try turning it on… Fn+F6

It turned it on but when it comes to using it it says that it was still never installed.. this computer doesnt have a cd drive so i cant install it through a cd i need to somehow just downloading it through a link. if anyone can help me out that would be awesome

i just bought a msi notebook, but i cant find det Q face. do any of you know where it is?

I also bought a msi notebook this month and cant get the MSI Q-Face to work, capture devise not installed it says, any ideas?

I bought a msi notebook this month and cant get the web cam or MSI Q-Face to work, capture devise not installed it says, any ideas?

Got it sotrted now, Webcam was not turned on Fn+F6 turns it on

I cannot get my webcam to work. I used the Fn + F6 and that did not help.

I also would like to turn off the touchpad as when I am typing my fingers brush it from time to time and my correspondence gets totally messed up.

i can open my cam q face where is the solution?

Does anyone know how to solve the problem of when i go onto msn messenger, and someone accepts my webcam invitation, it shows me in the webcam but flashes another picture. (usually the words msi q face, or something similar)
i looked on the website and it said something about it working with msn and msi virtual camera, but im not sure how to find it and do it lol.

hello, my webcam for my msi notebook does not work it says to exicue the programm then down load again i have cmpletely takin the webcam proccess of my notebook, and dont no how to install it again can you please help me ? x

thank you x

hello, my webcam for my msi notebook does not work.
how can i install it? please help me to fix this.

Hit Fn+F6..then click on the reel of film(that is the third icon down on your left) you will then see a red light come on beside the webcam that is when it is on. Then click either video or photo icons on the right hand side. im 13 and I had to figure it out for my mother !! lol

Yes if u Hit Fn and F6, it will work. I had exactly the same problems and the same captions, but now it works.

ohkay so here is how to do it .
i also have a msi q face how you do it is, you go to my computer
click on it and it may say
computers and scanners under that colunm would be USB video device
click on it and voila, theres your webcam :)